Cancellation and Refund Policies
All cancellations must be received in writing and sent to ACA, NY and NJ by February 3, 2018. Cancellations received by February 3rd will be refunded minus a $150 administrative fee. Cancellations received after February 3rd will not be refunded. If the ACA, NY and NJ cancels the event for which you have registered, the registration fee paid will be held on account for a future event or fully refunded if you prefer. ACA, NY and NJ is not responsible for any expenses incurred by you as a result of your registration, whether the event was attended, postponed, or cancelled.
We do not offer refunds for the conference due to weather unless the conference is directly affected and we are not able to operate. If the conference starts and we are operating as usual, we are not offering refunds. Unfortunately, weather where you are may differ from weather where the conference takes place. If there is a state of emergency where the conference is taking place or a weather emergency, we will determine refunds on a case by case basis after the conference has ended.
Children at the Tri-State CAMP Conference
We all love kids—that’s why we are in the camp business. However, for the safety of your children, there will be no children under 16 years old allowed in the vendor hall. We also ask that you don’t bring children to any sessions or the general session/keynote so that everyone can hear and learn without any disturbances.
- Children are welcome to enjoy all public areas of the convention center and the Ben Appelbaum Lounge.
- Please note that there is no babysitting available at the conference.
- If you are breastfeeding/pumping and would like a private room while at the convention center, please contact firstname.lastname@example.org before the conference for details.
Anyone observed to be soliciting in the exhibit hall aisles, session rooms or public areas, or in an exhibitor's booth will be asked to leave immediately. Additional penalties also may be levied. Please report any violations you observe to Show Management.
Code of Conduct
The Tri-State CAMP Conference (run by the American Camp Association, NY and NJ) works to promote a welcoming environment at its conference that is safe, collaborative, supportive, and productive for all who participate, including, but not limited to attendees, exhibitors, volunteers, service providers, staff, speakers and guests. To this end, we expect participants to accept, value, and abide by the following code of conduct:
2018 Code of Conduct